Returns

Motorsport Connections  Return Policy

Motorsport Connections will gladly exchange, credit or refund your purchase of any mscn.com.au products returned within 30 days of the shipping date, excluding Shipping & Handling charges. To return, please send prepaid via Registered Post  or Courier so you can trace the shipment. We cannot credit the goods if we do not receive them!

Be sure to include your name and address and phone number and a copy of the invoice and a short description with reasons for return. We may not accept any packages without a return name and address or a copy of the invoice. It may also incur a 15% administration fee if we need to search for invoices, phone numbers etc. Allow 1 week for processing.

Goods must be returned as new in their original packaging within 30 days of the shipping date, and must include a copy of the original invoice. If we are not satisfied with state of the packaging or if the product has been used or damaged we reserve the right not to credit the product.

Warranties/Damaged Goods

Inspect your shipment upon arrival! Report any damage or shipping related breakage immediately to the carrier. Please report any manufactures faults imediately to us. Items still under manufacturers warranty may have to be inspected by a factory representative before a refund or exchange can be authorised.

Send returns and exchanges to:

Motorsport Connections Moorabbin
Fact 7 / 1-7 Friars Rd, Moorabbin VIC 3189.

Should you wish to return and/or exchange for new merchandise, please follow our instructions below:

To prepare your return:

  • Please use the original packaging or a strong alternative.
  • To expedite your return/exchange, please insert a copy of the invoice.
  • If your exchange order requires additional payment, please include a credit card number to be charged. 
  • Pack and tape your package securely.
  • Address with the above supplied address.
  • For tracking purposes, it is important that you ship your package via Registered Post or Couriers. (We do not accept C.O.D.)

 

Thanks for shopping at www.mscn.com.au!